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Policies

Check in – 1200 Hours

Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.

Check out – 1000 Hours

Late check-outs are available on request and subject to availability.

A recent Government notification requires guests to present proof of identity at the time of check in. Guests are requested to carry with them the required document during their travel.

Guarantee Policy

All bookings must be guaranteed at the time of reservation by an advance payment.

Mode of Payment

  • Internet Banking, Cash, Demand Draft, all major credit cards & debit cards.
  • No cheques in any form are accepted for the payment.

Cancellation Policy

  1. For FIT booking:
    • upto 72 Hrs prior to arrival (No Fees)
    • From 24 Hrs to 48 Hrs – 1 Night retention charge with tax
    • No Show – 1 Night retention charge
  2. For Group Bookings:
    • 25% if cancelled 13 days prior to arrival
    • 50% if cancelled 1-8 days prior to arrival
    • 100% if cancelled 1-2 days prior to arrival on the same day.

Child Policy

  • One child up to 12 years of age can stay in the parent’s room without an additional charge. However, additional children staying with the parents will be charged 50% of the parent’s applicable room rate.
  • If a child is above 12 years of age, a separate room will be required at the parent’s applicable room rate. (Child rates will not be applicable for anyone over 12 years of age.

Please Note

Effective 2nd October 2008, the Government has introduced a “No-Smoking” legislation for hotels, restaurants and all public places. As a consequence, smoking is prohibited in all parts of the hotel except in designated bedrooms where smoking is permitted.

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